Privacy policy

PILTRON operates this store and the Website, including all information, content, features, tools, products and services associated therewith, to provide a personalized shopping experience to you as a customer ("Services"). PILTRON is powered by Shopify, which enables us to provide these services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use and disclose your information as described here.

Personal information we collect or process

When we use the term "Personal information", we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include data that is collected anonymously. We may collect the following categories of personal information depending on how you interact with the Services:

  • Contact details: Include your name, address, billing address, shipping address, phone number, and email.
  • Financial information: Includes credit/debit card numbers, financial account numbers, transaction details, payment method, and payment confirmation.
  • Account information: Includes username, password, security questions, preferences and settings.
  • Transaction information: Includes items you view, put in cart, add to wish list, purchase, return or exchange, and your past transaction history.
  • Correspondence with us: Includes information you include in your communications with us, such as customer support inquiries.
  • Device information: Includes information about your device, browser, network connection, address IP Your, and other unique identifiers.
  • Usage information: Information includes your interaction with the Services and how and when you browse them.

🔗 Relationship with platform Shopify

Our services are hosted by Shopify, which collects and processes personal information about your access and use of the Services. The information you submit will be transferred to and shared with Shopify and third parties in other countries to provide and improve the Services. used Shopify Enhanced features based on data about your interaction with our store and other stores. For more details, you can review Consumer Privacy Policy Shopify.

Third Party Sites and Links

Our Site may provide links to sites operated by third parties. We do not guarantee and are not responsible for the privacy or security of these sites. Please review their privacy policies independently.

Your rights and choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Access/knowledge rights: Request access to your personal information about us.
  • Right to delete: Request deletion of your personal information.
  • Right of correction: Request to correct inaccurate information.
  • Right to data portability: Receive a copy of your data and transfer it to a third party.
  • Right not to participate/not to sell for targeted advertising: Opting out of the processing of your data for targeted advertising purposes.
📌 For customers in the UK and the European Economic Area (EEA):
  • Objection and restriction: You may stop or restrict the processing of your information for certain purposes.
  • Withdrawal of consent: You may withdraw your consent to data processing at any time without affecting the lawfulness of previous processing.

Complaints International data transfer

We may transfer, store and process your personal information outside the country where you live. When transferring data outside the EEA or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

If you have complaints about how your information is processed, please contact us. You can also lodge a complaint with your local data protection authority.